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HOW IT WORKS

THE JILLY BOX

curated by jilly just for you

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The Fall 2019 Jilly Box is Sold Out! Join the waitlist for the next box here!

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Get custom products designed by Jilly and her favourite brands, featuring home decor, bath and beauty, health and wellness, accessories and everything in between! 

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The retail value of the launch box - Fall 2019 - The Holiday Edition is nearly $400 CAD. Our goal is to have as many full-size items as possible. The Fall 2019 box suppliers are made up of 80% Canadian companies, including small brands that you know and love!


The Fall 2019 box will include 10 items. Many of the items were designed by Jilly exclusively for this box! The Fall 2019 box will include 2 Jillian Harris digital downloadable products, a fashion item (check the FAQ for sizing info), an accessory item, 2 beauty and wellness products, an item to make your home festive, a perfect holiday treat, holiday cheer, and more! Plus, there is optional add-on to make this box extra special. 


Every season, one lucky person chosen at random will receive the golden ticket, which means something extra special will be in their Jilly Box! For the launch box, this will be an item from Melanie Auld, with a retail value of nearly $500 CAD.

WHAT'S INSIDE

THE JILLY BOX

Jilly answers all your frequently asked questions!

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What is in the Jilly Box?

Well, this is a secret (for now!)! LOL! Seriously though, we have had quite a few people ask us what the contents of the box are but we have also had SO MANY people tell us that they want it to be a surprise. So, we've decided to keep our lips sealed and keep it a surprise alllll the way up until launch day. So, we won't be sharing any specifics until the Jilly Box sells out then we will start revealing the contents! However, we let you in on a few details above so that you have an idea of what to expect, without spilling the beans!


How will I know if this box is right for me?

The Jilly Box is for anyone out there who loves my favourite products and my style and design and ultimately, for anyone looking for a way to treat themselves from time to time. Or, if you're looking to scoop up custom products designed by myself and my favourite brands!

frequently asked questions

What is the Jilly Box?

The Jilly Box is a seasonal membership with each box being curated with that season in mind and delivered to you on a quarterly basis. Carefully selected and designed by Jilly with some custom products to the box that ranges from home decor, fashion, bath and beauty, health and wellness, accessories and everything in between! 

Those who purchase The Jilly Box subscription will be automatically enrolled to get the next season's box, as it is a recurring subscription. Every season you'll be notified prior to payment processing and you'll have a chance to add custom items to your box! The first Jilly Box is Fall 2019 - The Holiday Edition. *Hint, hint - this makes an amazing Christmas Gift!!


How will the boxes vary each season?

The Jilly Box is a seasonal membership with each box being curated with that season in mind. We have carefully selected and designed some products that are custom to the box that ranges from home decor, fashion, bath and beauty, health and wellness, accessories and everything in between! The retail value of the Fall 2019 - Holiday Edition box is nearly $400 CAD!


What is the price of the Jilly Box?

The Jilly Box is priced at $170 CAD for each seasonal box! The retail value of the Fall 2019 - Holiday Edition box is nearly $400 CAD and includes Jilly’s favourite full-sized products and many custom products and items designed by Jilly! For customers outside of Canada, please check your exchange rate.


Will taxes be applied to my purchase?

At check out, you will be charged for the taxes depending on your jurisdiction in which you reside. 

LOAD MORE QUESTIONS

Will I be able to recycle the box?

Yes, the box is made by a female-run Canadian company that creates boxes in Canada that are recyclable and are carbon-neutral. The boxes are also designed to be reused prior to recycling. You can flip your box inside out and use it to store items like photographs, ribbons and bows, Christmas ornaments, and so much more!


Can I purchase the box without a Membership?

If you choose to only purchase one box, you must cancel your membership and later re-subscribe, which is subject to availability. The Jilly Box membership is recurring seasonally if you wish to cancel your subscription it must be done 30 days before the next billing date. 

What is the currency of the Jilly Box?

The Jilly Box is a Canadian company, therefore, your purchase will be in Canadian dollars. If you use a credit card that is in a different currency, your purchase may be converted by your credit card company to the currency of your credit card in accordance with their terms and conditions.  

How do I purchase the Jilly Box?

If you're an email subscriber to our newsletter you'll be the first to be notified about the upcoming Winter 2020 Jilly Box. Due to high demand we will be updating everyone moving forward on how to  become a Jilly Box member. Thanks for your patience!

How do I choose my size?

As the items of the box are a secret, we ask that you choose your regular go-to size. For the upcoming box, we will provide sizing information to help guide you, 

What if I chose the wrong size?

All sales are final and we cannot accommodate exchanges like this, we suggest regifting as an option!

What types of memberships do you offer?

The Jilly Box offers one membership! It’s simple, you sign up for the Jilly Box and each season you are enrolled to get the next seasons box once your payment is processed, every quarter.


What is the cost of shipping?

We are offering free shipping for the Jilly Box! However, any customs, duties, value-added, federal, state, local or other taxes outside of Canada are not included. As a Jilly Box member, you are responsible to pay for any such taxes related to the location you live. The Jilly Box has the right to charge you for any taxes we believe are required to pay or collect related to your purchase.

When will the Fall 2019 box ship?

The Jilly boxes will ship mid-to-late November. Our goal is that you receive the box before the holidays!

When will each seasons box ship?

FALL/HOLIDAY 2019: LATE-NOVEMBER
WINTER 2020: LATE-FEBRUARY
SPRING 2020: LATE-MAY
SUMMER 2020: LATE-AUGUST

Where do you ship to?

We ship within Canada & the U.S. All major cities will be shipped via FedEx and rural areas will be shipped via Canada Post. Exclusions: Hawaii & Alaska. We hope to ship to more places in the near future!


Can I pick up my Jilly Box in the Okanagan?

Yes!! We are so excited about this! If you’re in the Okanagan all you have to do is choose the option for “Local Pickup” when purchasing your delivery option and you can pick it up by November 19th from the Locality shop in Vernon, BC! 

Can I change my shipping address?

You can change your shipping address 30 days prior to the box being shipped out. On the Fall 2019 box, the shipping address cannot be changed after you place your order. On future boxes, you will receive an email reminder that the next season’s box will be charged to your card on file and you have a time period to update your shipping address prior to the 30 days notice of the box being shipped out.


Do you ship internationally?

No, currently we ship to Canada & the U.S., excluding Hawaii & Alaska. The cost of shipping is free with your membership!

What credit cards do you accept?

The Jilly Box accepts Visa, Mastercard, and American Express payments from customers. Pay Pal is not accepted.

Can I change my size?

After your size has been chosen at checkout we are unable to accommodate size changes due to inventory. We apologize for the inconvenience! 

What is your cancellation policy?

You can cancel your membership in your online portal at least 30 days before the next billing date. 

Can I purchase more than one box?

As the purchase of a Jilly Box is a subscription, there is a limit of one purchase per single email address. You are welcome to create your friends an account and purchase the box for them that way!